Privacy Policy

Last updated: August 10, 2025

Cape Fear Critters Animal Rescue & Sanctuary Inc. — a registered nonprofit animal sanctuary, wildlife rehabilitation, and rescue organization — referred to in this Privacy Policy as “Cape Fear Critters,” “CFC,” “Company,” “we,” “us,” or “our,” respects your privacy and is committed to safeguarding your personal information.

This Privacy Policy explains how we collect, use, and share information you provide to us through our website, donation platforms, adoption and foster forms, volunteer sign-ups, event registrations, email subscriptions, and other services (collectively, the “Service”).

We collect and process information solely for purposes that support our mission — including facilitating animal adoptions, providing wildlife care, coordinating volunteers, processing donations, hosting events, and keeping our community informed. We do not sell your personal information. Any sharing of information with trusted local business partners for co-hosted events, promotions, or newsletters will be done in a way that respects your preferences and privacy choices.

By using our Service, you agree to the terms of this Privacy Policy and the collection and use of information as described below.

Interpretation and Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of it.
Affiliate means an entity that controls, is controlled by, or is under common control with us.
Cookies are small files placed on your device that store certain information about your browsing activities.
Country refers to North Carolina, United States.
Device means any device that can access the Service.
Donor Data means information you provide when making a donation, including payment details, which are processed securely through third-party payment providers.
Personal Data means any information that identifies or can reasonably be used to identify an individual.
Service refers to our website and related services.
Service Provider means any person or company that processes data on our behalf.
Usage Data refers to information collected automatically through your use of the Service.
You means the individual or entity accessing or using our Service.

Information We Collect

Personal Data You Provide

We may collect personal information you choose to provide, such as:

Name
Email address
Phone number
Mailing address
Adoption, foster, or volunteer application details
Donation information (processed securely via third-party payment processors — we do not store full credit card numbers)
Event registration information
Preferences for receiving updates or participating in events

Usage Data

We automatically collect certain information when you use our Service, including:

IP address
Browser type and version
Pages visited and time spent on them
Device type and operating system

Information from Third-Party Services

If you participate in a co-hosted event or promotion with one of our trusted local business partners, we may receive basic registration information from them, and — with your consent — may share your contact information with them for event-related purposes only.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to:

Enable website functionality
Remember your preferences
Analyze usage patterns
Improve our Service

You can set your browser to refuse cookies, but some features may not function properly.

How We Use Your Information

We may use your Personal Data to:

Facilitate adoptions, fosters, rescues, and wildlife rehabilitation
Coordinate volunteer schedules and communications
Process donations and send tax receipts
Send newsletters, updates, and fundraising appeals (with opt-out options)
Register you for events and send event-related communications
Partner with local businesses for mission-aligned promotions and events (with your consent
Comply with legal obligations
Improve our programs, outreach, and website

Sharing Your Information

We may share your information:

With Service Providers who help us operate our programs, process donations, or run event
With trusted local business partners for co-hosted events, sponsorships, or newsletters — only with your consent
For legal compliance if required by law
With your explicit permission for any other purpose

We will never sell your personal information to third parties.

Donor Privacy

We respect the confidentiality of our donors. Donor names, contact information, and donation amounts will not be shared publicly without permission, except as required by law (e.g., IRS reporting).

Data Retention

We keep your data only as long as needed to fulfill our mission-related purposes or comply with legal requirements.

Your Privacy Choices

You may request to access, update, or delete your Personal Data at any time by contacting us. You may also opt out of promotional communications using the unsubscribe link in our emails.